New Research: The 2017 Consumer Trends Report

Kibo is pleased to share our newest research on consumer desires and expectations. As a follow up to our consumer trends report from last year, the 2017 edition sheds more light on the customer and helps demystify the kind of technology needed to provide shoppers with the experiences they want. Kibo’s Consumer Trends Report, 2017 Edition Many organizations have omnichannel plans or implementations in progress, and this year’s report explores the pulse on consumer trends to help …
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mobile paid search
Five Ways To Boost eCommerce Success In The Era Of Mobile-First Paid Search
Mobile paid search was once considered a bargain buy. Now that the majority of searches occur on mobile devices, however, CPC bids are catching up to reality. ECommerce merchants must invest their paid search dollars more wisely than ever to execute an effective mobile paid search strategy that drives omnichannel sales. Smartphones are now the dominant search tool in terms of both clicks and searc...

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From The Trenches: Kibo Summit 2017
For the second consecutive year Kibo gathered with customers, partners, and industry thought leaders for a few days in New Orleans, Louisiana to share best practices, discuss industry trends, and reveal our joint commerce roadmaps at our Kibo Summit 2017. While there were many highlights from the event, below are our key takeaways: 1. Personalization In 2017, many of us will be investing our dolla...

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buy online pickup in-store
3 ways BOPIS can boost your business
Buy online pickup in-store (BOPIS) is nothing new, but just recently Walmart announced it would be changing the face of its offering by running exclusive discounts for customers who collect their items. ‘Pickup Discount’ will be available on more than a million items by the end of June, offering savings of around $50 on a $1,700 4K TV, for example. Walmart clearly understands the benefit BOPIS can...

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increase foot traffic
 5 Ways for Retailers to Increase Foot Traffic  
With store closures skyrocketing in recent years, the retail sector is poised to lose 147 million square feet of space within 2017. This equates to roughly 8600 expected store closures stemming from what were once wildly popular chains. These closures are a harrowing reminder that consumer expectations are always changing. Household names like JC Penney, Bebe, Radio Shack, Sports Authority, Cabela...

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on-premise software SaaS
Depreciating Assets: New Cars And On-Premise Solutions
“Everything must go!” Is a popular slogan from car dealerships. The reason, as we all know, is to make way for the latest models, the newest colors, and the latest automobile technology. Occasionally because of this, a salesperson will offer a steep discount and someone will buy. In no time at all two things will happen: 1) Immediately their car depreciates in value 2) They now own old...

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eCommerce, Order Management, instore pickup, ship from store
The Fast and the Furious: Satisfying Shoppers’ Need for Shipping Speed
By and large, the hype surrounding next-day and same-day delivery for eCommerce has been just that: hype. Nonetheless, greater efficiencies and the looming influence of Amazon Prime are increasing shoppers’ expectations that shipping will not only be free, but also fast. Consumers still overwhelmingly favor free shipping for online purchases. Fully 60% of eCommerce purchases involve free delivery,...

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The Ultimate Guide to Order Management

Upcoming Events

NSGA CONFERENCE & DEALER SUMMIT
May 21-24, 2017 | Scottsdale, AZ
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IRCE 2017
June 6-9, 2017 | Chicago, IL
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