Tim Lavinder
Director of Digital Strategy Coastal Construction Products
Modules
eCommerce Product Catalog Management
Kibo Catalog Pricing, and Promotions module serves as a central hub for managing all product information, pricing, promotions, and discounts.
Meet your customers where they shop
Omnichannel Catalog & Pricing
Thanks to Kibo’s omnichannel pricing and promotions, you can manage all product information, complex pricing, promotional campaigns and, discounts in a central hub with advanced permissions management. Efficiently capture, organize, and publish meaningful omnichannel data to drive organizational consistency and unified customer experiences across channels.
Instantly use Kibo Catalog Pricing and Promotions within your current eCommerce workflow, alongside your exiting tech stack or pre-integrated with other Kibo solutions.
Franchises Bring The Store Experience Online
Known as “The Helpful Hardware Place,” ACE Hardware is one of the largest retail franchises in the world. Ace has over 5,000 stores globally with the majority of those stores independently owned and operated by local entrepreneurs.
Ace stores come in all sizes and shapes based on the needs of each individual neighborhood. Each store sets it’s own pricing and has localized promotional strategies. Ace delivers all of that information online, in miliseconds.
1.2B Unique Product Prices Delivered to Customers in Miliseconds
In an effort to bring the localized store experience online, Ace Hardware delivers real-time store-level pricing, promotions and inventory availability based upon the customer’s geo location.
Kibo API extensions deliver Ace’s store-level information in miliseconds in search results, and on category and product pages across 5000+ locations and 1.2B unique product pricing records without risk to load on the system.
With Kibo Pricing Management, Franchises Can:
- Enable Franchisee Owners to control the store-specific prices displayed online when a shopper uses geolocation
- Use hierarchical price lists to meet the checks and balances requested by corporate such as corporate promotions
- Give stores access to the catalog, pricing, and promotions user interface regardless of franchise agreement technical specifications
Eliminate Errors and Improve Operational Efficiency
Product & Catalog Management
- Manage physical or digital products across multiple sites, brands, and channels with master and child catalogs
- Support unique cataloging requirements such as: source codes, minimum purchase amounts, bundling & kitting, and more
- Set up static and dynamic categories and use visual merchandising tools for optimum product placement
- Use APIs to ingest and process thousands of unique vendor-supplied product attributes into a normalized set of attributes
The Sweet Success of Improved Product & Pricing Data
After moving from homegrown product and pricing management to Kibo, Jelly Belly saw instant lift in marketer productivity and site metrics.
21%
Increase in Organic Site Traffic
43%
Decrease in Bounce Rate
72%
Increase in Conversion Rate
Enterprise-Wide Pricing Centralized in One System
Complex Pricing Management
- Create multiple pricing structures based on customer segments, business geographies, store locations, bulk purchases and more
- Manage tiered or variable, fixed, and custom B2C and B2B in the same platform
- Maintain unlimited price lists and utilize hierarchical pricing to solve many unique use cases such as price or discount prioritization
Grow Omnichannel Revenue and Customer Loyalty
Promotions & Discounts Management
- View all promotions across channels and segments in a single user interface to efficiently sort, filter, and search
- Create sale categories and use campaigns to implement marketing strategies across all sites
- Tailor customer incentives at the cart-level, product-level, or payment-type
We needed a good solution to manage our complex pricing model that worked with our new P21 implementation, and we found that with Kibo. Other solutions we looked at only offered one way to do this, with a live API call back into the ERP. If we wanted to take our ERP down for maintenance, we wouldn’t get a price, and that was a big risk.
Drive Valuable Experiences With Product Information Management
Enhance Visibility
- Enhance site search with ability to filter products granularly at the variant level or allowing visitors to search by promotions
- Improve organic rankings in search engines and on marketplaces through enrichment of product data
Improve Experiences
- Allow CSRs to substitute a product, offer appeasements, or price-match across locations or marketplaces
- Promotions like free two-day shipping can be set to trigger ideal fulfillment location closest to the delivery address
Maximize Profit
- Configure threshold messaging to notify a shopper of a discount and what they need to do to qualify for it
- Bundle products by associated SKUs or set up collections across categories that create opportunities to cross-sell and upsell
Delivering Rich Customer Experiences
Commerce Leaders Count on Kibo
Deploy Quickly With Kibo Modules
Kibo’s modularly deployable solutions get you to market quicker with the flexibility to add-on Kibo or 3rd party solutions as business needs grow.
- Instant usability with thoughtful workflows and processes for daily administration with microservices architecture to re-use and re-compose
- Leverage Kibo’s rich extensibility to customize and full coverage APIs to integrate with existing systems
- Interoperability with other solutions allows for ease of future added functionality with a unified data model and a single admin
Resources
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