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Your Omnichannel Strategy is Only as Good as Your Inventory Visibility
Inventory visibility is pivotal to a successful omnichannel strategy. By gaining real-time insight into inventory levels across all stores, distribution centers, warehouses, and supplier networks, retailers and manufacturers can promise accurate delivery times, avoid stockouts,…
Retail Trends and Predictions: Q1 2023
This year, global retail sales are projected to exceed $30.3 trillion, a growth of 4.5% over 2022. But despite this anticipated growth, retailers are faced with increasing uncertainty as they navigate a retail landscape that…
Interview with PeakActivity CEO About Composable Commerce
Composability, as defined by Gartner, means “creating a business made from interchangeable building blocks.” It’s the foundational concept behind any composable technology, including composable commerce. From the perspective of a digital commerce organization, composability allows each…
Step-by-Step Guide to Replatforming Your eCommerce Solution
The B2B and B2C purchasing journeys are more complex than ever. And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening…
O2O: 4 Easy Ways To Drive Online to Offline Store Visits Via Social Media
As online mobile shopping grows, omnichannel retailers should take advantage of social media’s dominance to promote the benefits of online to offline commerce. Mobile devices play a role in a third of all retail transactions…
All Talk, No Action? 4 First Steps to Win at Voice Search
If Santa brought you or someone you know a “smart speaker” for Christmas, you’re not alone. Use of Amazon Echo and Google Home devices is skyrocketing, with Adobe estimating some 40% of U.S. consumers would…
Making the Most of Holiday Return Season
Merchants may dread the surge of returns that inevitably follows the holiday season – but with a combination of transparency and omnichannel savvy, they can transform the process into an opportunity to earn loyalty. The…
Cyber Week Takeaway: go all in on omnichannel … or go home
As the holidays enter the final stretch, strong results from the season’s peak week show that merchants must go all-in on omnichannel implementation to meet shoppers’ expectations. Cyber Week results, from Thanksgiving on Nov. 22…
Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards
At Kibo, we pride ourselves in working with each and every customer to serve as a trusted partner and guide them in the age of digital transformation by driving innovative solutions for our customers. As…
3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers
Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with retail partners. But there’s a lucrative online market that manufacturers can build on online functionality to own: B2B corporate sales. When it…
Customers Demand Flexible Gift Card Options this Holiday Season
With roughly 80% of consumers expecting to buy gift cards this holiday season, offering them is a no-brainer for merchants. To make the most from this opportunity, they should invest in ensuring a seamless integration…
Just in Time for Holiday Shopping: 3 Tips to Boost Confidence in eComm Security
Consumers are cautious about online security as they head into the holidays. But so far, merchants have been relatively complacent about reassuring shoppers. To correct the disparity, not only should sellers ensure their security protocols…
4 Tips for International eCommerce Success
Merchants are increasingly looking beyond U.S. borders to attract new customers. While the potential upside is great, sellers should prepare extensively and ramp up gradually to ensure they’re equipped for global success. Technology researcher Forrester…
3 Ways to Brace for Online Sales Tax Changes
So far, June’s U.S. Supreme Court ruling on sales tax collection has had little effect on merchants. But amidst ongoing debate in Congress and statehouses nationwide, sellers should brace for change in the coming year,…
How to Avoid an eCommerce Race to the Bottom with Dynamic Pricing
Going to see a movie is cheaper on weekday afternoons, or if you’re a senior. Likewise, if you’re looking to book a flight or a hotel for a Friday evening, you’re likely to pay more…
To Compete On Prime Day Retailers Must Deliver Omnichannel Relevance
Amazon.com’s Prime Day is now widely recognized as both a threat and a boon to other merchants, who stand to lose ground to the online giant or benefit from increased shopping activity across the Web…
3 Tips to Getting the Most from Your In-Store Fulfillment
Reports of the death of stores have been greatly exaggerated. In fact, savvy merchants recognize that their networks of physical locations – far from being costly liabilities – have the potential to give them an…
Discover the Modular Approach Order Orchestration
Modern, microservices-based, API-first technology powers our unified commerce platform. See how Kibo can change the way you deliver unified customer experiences.