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KIBO at NRF
Europe 2026.

The Leader in Commerce and Order Management, with AI that Acts.

Meet KIBO in Paris — 15–17 September 2026

Visit KIBO at stand I-060 to talk through KIBO AI, generally available since August, and how it runs across our unified commerce and order management platform. While you’re there, Join Lawrence Roycroft, VP EMEA for a fireside chat with our client: 8 Markets. 115% Growth. Zero Replatforms: 5 Years Inside Al-Futtaim’s Commerce Strategy powered by KIBO

Date:

15–17 September 2026

Venue:

Paris Expo Porte de Versailles, 1 Place de la Porte de Versailles, 75015 Paris

Location:

Paris, France

Stand:

Stand I-060

Meet Us at NRF Europe

8 Markets. 115% Growth. Zero Replatforms: 5 Years Inside Al-Futtaim's Commerce Strategy powered by KIBO

Al-Futtaim chose KIBO in 2021 with a single market live. Five years on they run eight countries across two continents, they have doubled order volume in a single year, and they have moved their storefront to a headless architecture, without ever replatforming. Eric Meulien joins Lawrence Roycroft to explain how.

Date & Time:

Tuesday 15 September 2026, 12:15–12:45

Format:

Fireside chat

Add to Calendar

Speaker

Lawrence-Roycroft
Lawrence Roycroft
Vice President EMEA
KIBO
ERIC MEULIEN
Eric Meulien
General Manager, Retail & Digital, Al-Futtaim Group
M&S Middle East

8 Markets. 115% Growth. Zero Replatforms: 5 Years Inside Al-Futtaim's Commerce Strategy powered by KIBO

Al-Futtaim chose KIBO in 2021 with one market. Five years later you run eight countries across two continents, you doubled order volume in a single year, and you moved your storefront to a headless architecture – without ever replatforming.

Date & Time:

Tuesday 15 September 2026, 12:15–12:45

Format:

Fireside chat

Add to Calendar

Speaker

Lawrence-Roycroft
Lawrence Roycroft
Vice President EMEA
KIBO
ERIC MEULIEN
Eric Meulien
General Manager, Retail & Digital, Al-Futtaim Group
M&S Middle East

Visit the KIBO Stand — I-060

Stop by stand I-060 to talk through how KIBO AI works across commerce and order management on a single data model — one agent experience spanning discovery, checkout, order status and returns, with no handoff between systems. Our EMEA team will be on the floor all three days to talk platform fit, show you what’s shipped, and dig into the commerce challenges specific to your business.

Stand:

I-060

Book a Meeting With Us

Meet the KIBO Team in Paris

The people you’ll meet at stand I-060. Book time with any of them ahead of the show.

Lawrence-Roycroft.webp

Lawrence Roycroft

Vice President EMEA

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Ben Barber

Ben Barber

Sales Director

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Fiona

Fiona Ashdown

Senior Marketing Manager EMEA

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Salma Omar

Salma Omar

Business Development Executive

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KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026

KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.

Get The Report
Forrester-Wave™-Commerce-Solutions-Q3-2026 (1)

KIBO AI. Intelligence Built In, Not Bolted On.

Increase your employee productivity, improve customer experience and optimise your operations for all roles across commerce and order management with agentic, AI search, and machine learning for B2C and B2B. Generally available since 5 August 2026, with all five functions live: Engage, Configure, Explain, Analyze and Optimize.

Watch Demo

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Productivity increase

Your Commerce. Your AI Model. No Lock-In.

KIBO AI is model-agnostic by design. Connect OpenAI, Anthropic, Google Gemini or open-weight models, and switch or layer them as your needs and the technology evolve. You’re never tied to one vendor’s pricing, roadmap or release cycle — and you’re never locked out of the next meaningful model improvement.

Read Lawrence Roycroft on why model choice matters — “Breaking Free From Lock-In: The Case for Bring Your Own AI Model”

Governance you can show, not just claim.

For European businesses, AI governance is a procurement question today, not a future one. KIBO AI answers it with mechanisms rather than assurances: any action that would change data stops for human approval before it executes, every Playbook runs under its author’s own access rights, and every run is logged with what it saw, what it changed and who approved it. Freedom within control, not autonomy without oversight.

Supporting points:

  • GDPR-native data handling — designed in, not retrofitted.
  • EU AI Act–aligned audit trails — every action and prompt logged.
  • Approvals held for sensitive actions before they execute.
  • Agent permissions scoped per playbook, under their author’s own access rights.
Talk to Us About AI Governance

Check Back for Event Updates

We’re finalising our full lineup of activities for Paris. Check back soon for panellist announcements, on-stand demo times, and any additional events across the three days.

In the meantime, explore our resources to learn more about how KIBO helps retailers, manufacturers and distributors turn complex, fragmented commerce operations into a streamlined, scalable digital engine.

Resources
Webinars & Events
Customer Stories