Solutions
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
B2B Commerce and Order Management
Built for Manufacturers
Most manufacturers still capture orders by email, spreadsheet, and ERP data entry. KIBO replaces that friction with a digital layer that handles contract pricing, complex catalogs, and fulfillment orchestration across every plant, DC, and channel without ripping out your ERP.
- Stop losing orders in email inboxes and manual ERP entry
- Give buyers self-service ordering for even your most configurable products
- Unify inventory and order visibility across plants, DCs, and 3PLs
- Start with one capability or deploy the full stack
Built for Complex Operations
Manufacturing orders are complex. You’re dealing with multiple line items, multi-location inventory, strict SLAs. KIBO reduces the manual work required to manage that complexity so your team can focus on fulfilling orders.
3x
Increase in Order Throughput Capacity
38%
Avg. Order Value
70%
Lower Implementation Costs
Trusted by Manufacturers Worldwide
Manufacturing Ecommerce has
Outgrown Your Tech Stack
The problems manufacturers bring to us are about fixing the operational breakdown underneath:
- Email and manual order capture — An estimated 40% of manufacturing orders still arrive by email or spreadsheet, requiring manual ERP entry that creates errors, delays, and invisible order status.
- Multiple ERP complexity — Plants, business units, and acquisitions often run separate ERPs, leaving no single view of orders, inventory, or demand.
- EDI friction — Most EDI transactions still require manual exception handling, adding labor with every new trading partner.
- Fragmented inventory visibility — Plants, DCs, and 3PLs each carry their own picture of stock, with no view of real production capacity or plant lead times.
- Growing digital demand — Digital commerce already accounts for nearly 20% of manufacturing and distribution sales, and manufacturers without a digital ordering experience are losing ground fast.
Your ERP wasn’t designed to handle any of this. KIBO was.
Why Manufacturers Choose KIBO
Inventory Visibility
Not Just Stock Counts
Real-time view of inventory, production capacity, and plant lead times across every plant, DC, and 3PL. KIBO tracks inventory segmentation by account or channel, supports batch allocation decisions, and surfaces ATP/CTP — so your team and your buyers are always working from the same picture.
ERP-Ready, Not ERP-Dependent
The Key to Unlocking Your ERP for Orders
KIBO sits above your ERP as intelligent middleware. Capture orders digitally, normalize EDI across accounts, and unify order and inventory data across multiple ERPs — so orders stop stacking up in inboxes and start flowing into your systems automatically.
Complete Solution
Commerce, Order Management, Auto-Replenishment, AI Search, Reverse Logistics, and CMS on one platform. Unlimited catalogs, sites, and price lists for every brand, region, and account.
Built for Manufacturing Reality
Today, most manufacturers manage orders through email threads, ERP manual entry, and EDI transactions. This adds cost and complexity with every new channel, customer, and plant. Most ecommerce platforms were retrofitted from B2C and weren’t built for this. KIBO is built around the complexities manufacturers actually deal with: multiple ERPs, plant lead times, capacity-based promising, EDI, and buyers who still send POs by email.
Real-time inventory visibility across plants, DCs, and 3PLs, including capacity and production lead times, not just stock levels
Intelligent routing that accounts for plant capacity, regional fulfillment cost, and SLAs
Reverse logistics flows for returns, refurbishments, and asset recovery
One Platform for All Your Manufacturing Ecommerce Needs
KIBO sits above your ERP as a digital services layer. Whether you’re running one ERP or five, KIBO normalizes orders, inventory, and pricing data across all of them. Every channel, portal, and buyer works from the same source of truth.
Handle Complex Catalogs, Pricing & Accounts
- Master catalogs with unlimited child catalogs for regions, brands, or accounts
- Hierarchical price lists with inheritance, exclusivity, and volume breaks
- Entitlements so buyers only see products they can purchase
Self-service B2B Portals Buyers Will Actually Use
- Shared carts and saved lists for buying teams
- PO and invoice terms with credit limits and approvals
- AI-powered search by part number, spec, or natural language
SubscriptionsAdd-OnLaunch replenishment schedules or consumables, filters, and wear parts with account-specific pricing.Agentic CommerceAdd-OnHelp buyers or reps assemble orders from BOMs, parts lists, or past purchases using AI Agents.Add-Ons
Every package starts unified with Commerce, OMS, or both.
Extend with Add-Ons anytime, whenever you’re ready.
Subscriptions
Launch replenishment schedules or consumables, filters, and wear parts with account-specific pricing.
Agentic Commerce
Help buyers or reps assemble orders from BOMs, parts lists, or past purchases using AI Agents.
AI Search
Vector search reads part numbers, specs, and free‑text queries.
Dropship
Expand your catalog with products from suppliers / partners without owning the inventory.
CMS / Content
Easily attach manuals, spec sheets, CAD files, and videos to catalog items for a richer experience.
Reverse Logistics
Configurable RMA policies and dispositions (refurbish, restock, scrap, recycle) to maximize asset recovery.
Key Manufacturing
Use Cases
Manufacturing Use Cases KIBO Handles Best
From dealer networks to aftermarket parts, KIBO supports the revenue streams manufacturers are trying to digitize, and gets orders out of inboxes in the process.
Dealer & Distributor Portals
- Account‑specific catalogs and pricing per dealer tier and territory.
- Shared carts, approvals, and PO terms per account.
- Guided selling using AI search and agentic commerce.
OEM & Key Account Portals
- Contract pricing and assortment control for each OEM customer.
- CPQ flows using configurable products and price lists.
Aftermarket Parts and Service
- Rich product data, fitment rules, and compatibility info in the catalog.
- AI Search tuned for long‑tail parts and fuzzy queries.
- Auto‑replenishment for high‑turn consumables.
Replacing Manual Order Capture
- Eliminate order capture via email and spreadsheet.
- Automate EDI and PO ingestion across accounts.
- Reduce order entry errors and processing delays.
Direct‑to‑ Consumer Spin‑Ups
- Launch D2C stores on the same platform you use for B2B.
- Reuse catalogs, pricing strategies, and order management rules.
- Test new markets without restructuring your backend systems.
Multi-Region / Multi-Brand Manufacturing Groups
- Multiple master catalogs with child catalogs per region, brand, or business unit.
- Local currency, tax, and compliance supported via price lists and integrations.
Built for Developers
Your developers shouldn’t have to fight the platform to deliver great experiences.
MACH‑certified architecture: Microservices, API‑first, cloud‑native, and headless.
Hundreds of REST APIs covering orders, inventory, routing, catalogs, price lists, and B2B accounts —documented with guides, examples, and best practices.
Extensibility without forks: Use extension points, webhooks, and serverless functions for custom business rules without touching core.
Tooling & ecosystem: Pre‑built integrations, SDKs, and connectors for ERP, WMS, PIM, and CMS, plus partner accelerators on AWS Marketplace.
Reserve inventory
// POST /commerce/inventory/v5/refresh
{
“locationCode”: “PLANT-NA-01”,
“items”: [
{ “productCode”: “VALVE-600PSI”, “quantity”: 120 },
{ “productCode”: “GSKT-40C-SET”, “quantity”: 480 }
]
}
Create order draft
// POST /commerce/orders/v1/order
{
“customerAccountId”: “ACME-INDUSTRIAL”,
“currencyCode”: “USD”,
“items”: [
{
“productCode”: “PUMP-9000”,
“quantity”: 2,
“fulfillmentLocationCode”: “DC-NA-01”
}
]
}
Apply account price list
// GET /commerce/pricelists/v1/price
// ?productCode=PUMP-9000&accountId=ACME-INDUSTRIAL
{
“productCode”: “PUMP-9000”,
“currencyCode”: “USD”,
“price”: 4200,
“priceListCode”: “ACME-IND-CONTRACT-2025”
}
Orders That Ship Right the First Time
In manufacturing, a wrong shipment disappoints a customer and disrupts their operations. Order accuracy at scale requires intelligent routing and real-time inventory data.
50%
Avg. Decrease in Shipments Per Order
67%
Avg. Decrease in Returns
254%
Avg. Increase in Avg. Order Value
The Leader in Commerce and Order Management, with AI that Acts. KIBO at NRF Europe 2026.
KIBO at RetailClub AI Festival 2026 | September 22, 2026
KIBO at Shoptalk Fall 2026 | September 29, 2026
Ready to Get Orders Out of Your Inbox?
Whether you’re replacing manual order capture, unifying multiple ERPs, or launching a dealer portal, KIBO meets you where you are.