Unified. Modular.
Complete.
KIBO Commerce unifies Ecommerce + Order Management in one composable platform, so you can launch and scale omnichannel experiences without replatforming.
- MACH Alliance Certified
- Recognized by Forrester | Gartner | IDC
- Loved by Customers
Trusted to run complex, high-volume commerce at scale
Founded
2016*
HQ
Austin, TX
Customers
98% 
Portfolio
Vista Equity
Certified
MACH
Recognition
Forrester, Gartner, IDC
Why KIBO
Unified: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Modular: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Complete: Commerce + OMS
Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.
One data model for orders, inventory, catalog, and customers.
Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.
Operational clarity with real-time inventory, promising, and order orchestration.
Build Your Roadmap not Someone Else’s.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
CMSAdd-OnBuild self-service portals with resources, documentation, and account content.AI SearchAdd-OnSemantic search interprets part numbers, specs, and technical terminology.
CommerceProductSelf-service portals for ordering, reordering, and account management.SubscriptionsAdd-OnAutomate recurring orders for maintenance plans and replenishment programs.Agentic CommerceAdd-OnAI agents help buyers build orders and support teams resolve issues.Reverse LogisticsAdd-OnAutomate returns, core charges, and warranty replacements with configurable rules.OMSProductRoute orders across branches, warehouses, and suppliers intelligently.DropshipAdd-OnExpand assortment without inventory risk.Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
CMSAdd-OnBuild brand experiences, editorial content, and shoppable landing pages.AI SearchAdd-OnSemantic search interprets natural language, prioritizes relevant in-stock products.CommerceProducts & AttributesMulti-site management with localized pricing, promotions, and customer experiences.SubscriptionsAdd-OnAutomate replenishment with flexible cadences, membership perks, and discounts.Agentic CommerceAdd-OnAI agents assist shoppers, support teams, and merchandisers autonomously.Reverse LogisticsAdd-OnOptimize return routing, disposition, and refunds with automated rules.OMSProductUnified order management across fulfillment nodes, channels, and delivery methods.DropshipAdd-OnExpand assortment with vendor products while controlling checkout experience.Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products
Add-Ons
Packaged Microservice
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products
Add-Ons
Microservices
Recognized by
Your Data Defended. Your Business Uninterrupted.
At KIBO, we pair modern commerce with rigorous protection — safeguarding data, respecting customer privacy, and maintaining reliable operations so your teams can move with confidence.
Security
Scalable security protects the entire platform, using encryption, role-based access, and WAF/bot defenses.
Privacy & Compliance
KIBO aligns to GDPR and CPRA and maintains PCI DSS and SOC 1/2/3 certifications.
Reliability & Resilience
A Kubernetes-based, multi-cloud architecture (AWS, GCP, Azure) delivers high availability, 24/7 monitoring, and immediate disaster recovery.
FAQs
Do I have to buy both Commerce and OMS?
No. Many customers start with one product and add others as needs grow. Everything is API‑first and designed to interoperate.
What does “end of replatforming” mean?
Progressive modernization. Replace pieces over time instead of risky, big‑bang migrations.
How is KIBO priced?
Modular licensing by product/capability with usage‑based elements. We’ll align to your volume and complexity.
How fast can we go live?
Packaged microservices like Cart & Checkout can launch quickly; full programs typically go live in phases.
Do you support B2B as well as B2C?
Yes. The platform supports complex catalogs, account hierarchies, quotes, and negotiated pricing.
How does KIBO handle inventory accuracy and promising?
Real‑time inventory + location services with configurable sourcing and order routing rules.
Can we keep our CMS/ERP/CRM?
Yes. We integrate via APIs and events; many customers keep best‑of‑breed systems.
What’s your approach to returns and reverse logistics?
A dedicated module to manage returns, exchanges, and refurb flows tied to OMS.
Security and compliance?
We follow secure SDLC, data encryption in transit/at rest, and industry standards. See our Trust Center for details.
Global support and SLAs?
24/7 support options and enterprise SLAs are available.
How do we get started?
Talk to an Architect for a stack review and phased plan.
