Solutions
We don’t fear complexity; we organize it. We transform fragmented, messy systems into a highly organized, efficient, and sophisticated operation.
Health & Beauty Ecommerce Built for Subscriptions & D2C
Turn every interaction, from discovery to automated refill, into a profitable moment across ecommerce, stores, and professional channels.
- Use KIBO Commerce and AI Search to power discovery by skin concerns, ingredients, or routines, not just product names.
- Ensure launches, kits, and samples flow on time and on target with KIBO Order Management.
- Layer in Subscriptions and CMS to power replenishment programs and editorial storytelling.
Fast Fulfillment Keeps Customers Coming Back
In health and beauty, repeat purchase is everything. A fulfillment experience that’s fast and reliable builds the kind of customer trust that turns one-time buyers into long-term subscribers.
86%
Avg. Decrease in Hours to Fulfill
254%
Avg. Increase in Avg. Order Value
296%
Avg. Increase in Items Per Order
Trusted by beauty, wellness, and specialty retail brands who run omnichannel launches and replenishment programs on KIBO:
How to Glow-Up your Commerce,
without Operational Chaos
Beauty customers expect tailored regimens, seamless refills, and flexible returns, but most stacks were built for generic catalogs and one-off purchases.
Variant Overload
Shades, formats, and ingredients explode product counts
Siloed Programs
Subscriptions, gifts-with-purchase, and samples run as disconnected programs
Inventory Blindness
DTC, retail, and professional channels lack a unified inventory view
Why health, beauty, and wellness
brands choose KIBO
Real-time store inventory • Slot-aware promising • OMS + Commerce in one platform • Packaged microservices
Unified Commerce + OMS
- One platform for storefronts, subscriptions, inventory, routing, and returns
- Users and associates see same view of stock and orders
Built for regimens and replenishment
- Handle complex kits, bundles, trial SKUs, and subscriptions
- Run subscriptions and promotions on same catalog and order engine
Composable for multi-channel brands
- Respect regulatory constraints while moving fast
- Combine with existing ERP, CRM, CDP via APIs
Everything you need to grow beauty and wellness brands
CommerceProductMulti-brand management with localized pricing, complex promotions, B2B features.Order ManagementProductReal-time inventory prevents oversells, routes orders, manages launch fulfillment.
SubscriptionsAdd-OnAutomate skincare and vitamins with flexible cadences, membership tiers.Agentic CommerceAdd-OnAI agents recommend regimens, create copy, localize content, tune search.AI SearchAdd-OnSemantic search interprets concerns and ingredients, prioritizes in-stock items.Reverse LogisticsAdd-OnAutomated returns respect hygiene rules, automate restock or liquidation.Products
Add-Ons
Packaged Microservice
Key Capabilities Across the
Beauty Shopper Journey
Step 1 — Discover & Diagnose
- AI Search helps shoppers find products by concern or ingredient
- CMS delivers right education, social proof, and offers
Step 2 — Curate the regimen
- Bundles combine products into cohesive regimens with usage guidance
- Dynamic pricing rewards larger baskets, subscriptions, and loyalty
Step 3 — Buy anywhere
- Unified cart supports mixed baskets (one-time + subscription purchases) across DTC and retail
- Flexible payment options including wallets and BNPL
Step 4 — Fulfill & return
- Order routing chooses optimal locations honoring packaging, product restrictions, and SLAs
- Customer-friendly returns tie into inventory and disposition rules
Step 5 — Keep & grow
- Subscriptions, reminders, and customized refills keep routines on autopilot.
- KIBO analytics dashboards surface critical performance trends and metrics.
Built for D2C Brands, Retailers, & Professional Channels
Health and Beauty brands increasingly sell direct, through retailers, and into professional channels. KIBO orchestrates all on one platform.
B2C & DTC brands
- Launch content-rich experiences with routines, quizzes, and UGC
- Surface shades and variants with live inventory and delivery promises
- Power subscriptions and auto-replenishment alongside one-time purchases
B2B Professional
& Retail Partners
- Offer portals for salons, resellers, and clinics with contract pricing
- Support product samples, testers, and allocations for launches
- Expose curated assortments to retailers and marketplaces while protecting brand and pricing
Built for brand teams and
engineering teams
Brand, CX & Growth Teams
- Launch marketing campaigns and educational content quickly with KIBO CMS
- Use AI Search to boost hero products and new launches based on inventory or performance
- Configure starter kits, GWP (gift with purchase), tiered discounts, and loyalty offers
- Build replenishment journeys mixing subscriptions, one-time purchases, and cross-sells
Developers & Architects
- Integrate KIBO with ERP, CRM, CDP and more via REST, GraphQL, and webhooks
- Use API extensions for brand or region specific logic without modifying core
- Adopt packaged microservices first, such as Inventory Visibility, then upgrade to full solutions later
- Take advantage of KIBO’s microservices and MACH-certified design
Choose the Entry Point that
Fits your Brand’s Roadmap
D2C experiences & subscriptions first
Best when: You need to accelerate D2C growth and subscriptions.
Includes: KIBO Commerce, Cart & Checkout, AI Search, CMS, and Subscriptions connected to existing OMS/ERP.
OMS & inventory control first
Best when: Stock-outs, overselling, and returns complexity hurt margin.
Includes: KIBO Order Management and Reverse Logistics behind existing storefronts.
Unified Commerce + OMS platform
Best when: You’re ready for one stack spanning D2C, retail, and professional.
Includes: KIBO Commerce + OMS plus Subscriptions, AI Search, CMS, Reverse Logistics with phased rollout.
FAQs
Can KIBO support both D2C and professional / wholesale channels on one implementation?
Yes. KIBO supports B2C and B2B capabilities in the same platform, including account hierarchies, price lists, quotes, and POs alongside consumer flows.
Does KIBO support subscription and replenishment use cases out of the box?
Yes. KIBO Subscriptions is tightly integrated with Commerce and OMS to support trials, refills, scheduled shipments, and “order now” flows.
How does KIBO help manage returns in categories with strict hygiene or safety rules?
KIBO Reverse Logistics and Fulfiller workflows allow you to configure reason and condition codes, disposition rules, and restock behavior per product type to ensure compliance and protect margin.
Can we integrate KIBO with our existing loyalty and CDP systems?
Yes. KIBO’s API-first architecture and eventing make it straightforward to integrate with existing loyalty, analytics, and CDP platforms.
Do you support multiple brands and regions with local content and pricing?
Yes. KIBO supports multi-site commerce with site- and region-specific catalogs, price lists, and content while sharing a common core platform.
The Leader in Commerce and Order Management, with AI that Acts. KIBO at NRF Europe 2026.
KIBO at RetailClub AI Festival 2026 | September 22, 2026
