Ty Sweet
Sr. Technical Marketing Manager
KIBO
Transcript
Equally foundational for merchandising and shopping experience is search. KIBO is the only digital e commerce platform offering native vector search.
Today, eighty seven percent of KIBO customers rely exclusively on KIBO Search, not because it’s good enough, but because it consistently delivers great results and makes the need for buying and implementing a specialized search product obsolete.
What’s new this year is the infusion of Google Gemini into KIBO search. Gemini’s LLMs enable the search to better understand user intent and context, returning highly relevant results even for complex or conversational queries.
For example, a shopper searching for eco friendly hiking boots for summer will see results that reflect both the sustainability and seasonal context, something traditional keyword search engines often miss. KIBO Vector Search also powers KIBO Shopper Agent.
The Shopper Agent leverages the same intent aware search foundation to deliver guided selling experiences, helping shoppers discover the right products through natural language conversations.
KIBO provides robust, business user friendly tools for search configuration.
Merchandisers can easily boost or bury products based on business priorities, or set up granular merchandising rules for specific products or categories. Merchandisers can slot products in the configuration and also visually move or rank these products and pin them in place. These capabilities allow for precise control over search outcomes whether promoting new arrivals, suppressing out of stock items, or tailoring results for seasonal campaigns.