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One OMS for the Retailer, Brand and Distributor

KIBO runs B2C, B2B, hybrid, and dropship order management on one platform and one data model. A retailer’s high-volume, multi-node fulfillment and a distributor’s complex quoting and contract orders run on the same foundation, not stitched-together systems. Add business models, brands, channels, and locations without new systems or a replatform.

Why We Believe KIBO Was Named a Leader

The 2026 Magic Quadrant is Gartner’s first evaluation of the distributed order management category, and KIBO is named a Leader from day one. In our view, that comes down to deterministic order orchestration, B2B capabilities most vendors treat as an afterthought, a composable architecture built to scale, and KIBO AI embedded across the platform.

Built for Every Order: B2B and B2C OMS Capabilities

Every vertical operates differently. KIBO meets each one on the same platform and the same data model.

For retailers:

High-volume, multi-node fulfillment: ship-to-home, BOPIS, ship-from-store, same-day delivery, and reverse logistics
Dropship orders run through the same routing, fulfillment, location, and pricing services as every other order
Automated rate shopping and cartonization keep cost to serve down

For brands and distributors:

Blanket Orders and Call-Off Orders let buyers commit to a season and draw it down over time
Automated reservation and release logic protects inventory for strategic accounts
An allocation rebalancer resolves shortfalls in priority order when supply slips

New customers get these capabilities from day one. Existing customers can add them without a replatform.

Composable, AI-Native, and Built to Scale

KIBO runs as a versionless, multitenant SaaS on decoupled microservices, with event-driven REST and GraphQL APIs, a headless UI, and multi-availability-zone deployment. It’s the same foundation behind “Compose Commerce Your Way” and “Scale Through Every Peak.” AI is embedded throughout, not bolted on: AI playbooks, a bring-your-own-model framework for running customer models inside KIBO, and agentic routing explanations and WISMO resolution already live in the product.

What’s Inside the Report

Download the Report

The Gartner evaluation of vendors in the distributed order management market
The criteria Gartner used to assess each vendor
Gartner’s advice for technology buyers evaluating a distributed order management platform
The Gartner assessment of where KIBO fits in the market

FAQs

What is distributed order management (DOM)?

Distributed order management (DOM) is the system that decides how, where, and when an order gets fulfilled across a company’s full network of warehouses, stores, and fulfillment partners, balancing inventory, cost, and delivery speed in real time.

What is the Gartner® Magic Quadrant™ for Distributed Order Management?

The Gartner Magic Quadrant for Distributed Order Management is Gartner’s evaluation of vendors in the distributed order management market, positioned on two axes: Ability to Execute and Completeness of Vision. KIBO is named a Leader in the 2026 report.

Why was KIBO named a Leader in the 2026 Gartner Magic Quadrant for Distributed Order Management?

Gartner evaluated KIBO based on its Ability to Execute and Completeness of Vision. In our view, that placement reflects KIBO’s deterministic order orchestration engine, its B2B order management depth, and its composable, AI-enabled architecture. Download the report above for Gartner’s full evaluation.

Does KIBO support both B2B and B2C order management on one platform?

Yes. KIBO runs B2C, B2B, hybrid, and dropship order management on a single platform and a single data model, so companies can add business models, brands, or channels without replatforming.

How do I get a copy of the 2026 Gartner Magic Quadrant for Distributed Order Management?

Download a complimentary copy using the form on this page.

Gartner Objectivity Disclaimer

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

Trademark Legal Lines: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Kibo Software, Inc.

Source: Gartner, “Magic Quadrant for Distributed Order Management,” Chap Achen, Max Panther Hammond, Oscar Sanchez Duran, 12 November 2026. Source: Gartner, “Critical Capabilities for Distributed Order Management,” Chap Achen, Max Panther Hammond, Oscar Sanchez Duran, 12 November 2026.