Ecommerce API Platform
KIBO's commerce APIs expose every capability of the platform as a performant, rich, independent service: full-coverage REST APIs from catalog to returns, GraphQL that fetches exactly what a storefront needs in one call, webhooks that push the moment something changes, and extension points that run your code inside the platform instead of around it.
Ecommerce Integration Debt Slows Every Roadmap.
Integration debt shows up on the roadmap before it shows up in any architecture diagram.
The Cost of Getting it Wrong.
Yet most organizations still run commerce on APIs that were an afterthought, not the architecture.
Connectors that break
A new system gets added, a custom point-to-point connector gets built, and six months later it breaks when an upstream schema changes. A developer patches it, a week of reconciliation follows, and the cycle repeats with every platform added.
Capabilities locked behind the UI
The vendor claims API-first, but the operations that matter, like advanced pricing logic or fulfillment configuration, run only in the admin console. Developers cannot automate what they cannot call, and the API strategy becomes a bottleneck instead of an enabler.
The distributed monolith
Microservices with hidden dependencies force long, brittle chains of API calls to complete one business outcome. Engaging a single capability drags in half the platform, one slow service stalls the storefront, and agility is the first casualty.
Debt that compounds
Every workaround and one-off sync adds technical debt, and engineering capacity drains into maintenance and firefighting. The roadmap slips a quarter at a time while faster competitors ship.
KIBO: Ecommerce APIs Built Into the Platform, Not Bolted On.
These issues all stem from commerce APIs that were added after the fact, cut off from the commerce engine they are supposed to expose. KIBO's APIs are the answer. KIBO is an API-first commerce platform where every capability, from catalog and pricing to inventory, order routing, subscriptions, and returns, ships as a performant, rich, and independent service, and where the platform's own storefronts and applications are built from those same APIs. Nothing of consequence hides behind the UI.
A distributor's integration team automates nightly price list updates from the ERP, syncs catalog changes from the PIM, and manages B2B accounts, buyer permissions, and quotes end to end, all through the same contract patterns with no UI steps in the loop.
Full-Coverage Commerce APIs (REST)
Every commerce domain ships as REST APIs with consistent contracts.
- Domains covered: catalog and products, pricing and promotions, carts, checkout, and orders, customer accounts and segments, subscriptions, search settings, shipping, locations, fulfillment, and returns
- Admin and storefront operations sit side by side in the same surface
- Deep capabilities like B2B accounts, buyer roles, negotiated price lists, and quote-to-order workflows are fully accessible by API
- Depth that goes beyond the standard UI
GraphQL Storefront API
Front-end teams request exactly the data a page needs in a single call.
- A GraphQL layer over KIBO's storefront APIs
- Mutations for cart and checkout actions
- An interactive Playground for building and testing queries
- A JavaScript client that handles authentication for both registered and anonymous shoppers
A front-end team building a React storefront pulls product content, price, facets, and the current cart in one query, cutting page-level round trips and shipping the new experience weeks faster.
A new order triggers the WMS to start picking, a back-in-stock event fires the notification service, and a return opened in-store kicks off the support workflow, each in real time and each fully decoupled.
Ecommerce Events & Webhooks
KIBO pushes events to your endpoint the moment something happens.
- Subscribe to topics like order.opened, customer.account.created, or product.instock.update
- The platform delivers the payload to your endpoint the instant the event fires
- A Dead Letter Queue preserves and retries failed deliveries
- A pull-based event API covers integrations that prefer to poll
API Extensions (Your Code, Inside the Platform)
Your JavaScript runs before or after any API operation, inside the platform.
- Custom JavaScript runs before or after any API operation
- Modify requests and responses, enforce business rules, and call external services
- No forking platform code and no middleware to stand up
- Functions run with full platform trust, are configured per action, and deploy as certified applications
At checkout, a custom function calls the 3PL's rate service and injects live freight quotes into the shipping step, while another validates each B2B order against the account's credit limit before it is accepted.
A retailer's POS and marketplace integrations read live availability across every store and DC, and a marketplace order routes to the best fulfillment node automatically, with no nightly batch file in sight.
Real-Time Inventory & Order Routing APIs
Live stock, reservations, and routing decisions are available by API.
- The Real-Time Inventory Service exposes stock levels and availability at location granularity
- Incremental adjustments for real-time WMS updates, and absolute refresh operations for ERP-driven synchronization
- Reservation APIs hold stock for active carts
- Order routing APIs decide where every order is fulfilled, powering BOPIS, ship-from-store, and intelligent routing across the network
Bulk Import/Export APIs
High-volume data moves in and out as background jobs.
- Asynchronous, job-based import and export of product, price list, location, and customer data
- Moves data without blocking storefront traffic or timing out
- Job status APIs report progress while jobs run in the background
- Batch guidance is sized for enterprise volumes, with customer imports recommended at 100,000 records at a time
A manufacturer migrating from a legacy platform bulk-loads products, locations, and customer accounts in scheduled batches, then settles into nightly delta imports from the PIM without a single manual upload.
A security team scopes one application to read-only catalog access for the search team and another to order management for the OMS, while engineers trace one order's journey across every connected system with a single correlation ID.
Enterprise Security, Versioning & Observability
Scoped credentials, per-request versioning, and traceability come standard.
- Every call authenticates through OAuth 2.0 with application-scoped credentials and permissions you control
- API versions are selected per request, so integrations adopt changes on their own schedule
- Rate limits are documented and visible per route in Dev Center
- Correlation IDs thread related calls together for tracing and support
- OpenAPI specifications for every API are published and downloadable
AI-Ready APIs (MCP)
AI assistants and agents reach 500+ platform operations through KIBO's hosted MCP endpoint.
- A hosted Model Context Protocol (MCP) endpoint exposes 500+ platform operations to AI assistants and agents
- Authenticated with the same credentials and governed by the same permission model as every other call
- Agents can query the catalog, manage carts and orders, and adjust settings, inside the guardrails your team already controls
A developer connects an AI shopping assistant to the tenant through MCP, and it checks live inventory, builds a cart, and initiates checkout inside the conversation, all within the permissions the team set.
Proof Points.
FAQs
Build on an Ecommerce API Platform That Holds Up. Not on Workarounds.
See how KIBO's APIs put every commerce capability behind a performant, rich, independent interface: fewer brittle connectors, extensions that run your code inside the platform, and AI agents that transact with the same governance your team already trusts.