The Inventory Count Everyone Can Finally Trust
KIBO's Real-Time Inventory Service processes and delivers live availability data across your entire fulfillment network, powering accurate product pages, urgency messaging shoppers can trust, and cart checks that hold at checkout.
Accurate Inventory Makes or Breaks Experience: The Cost of Stockouts.
Stale inventory shows up on the P&L before it shows up on anyone's dashboard. It's a revenue problem when you oversell, a margin problem when you undersell, and a trust problem every time a customer who saw "in stock" gets a cancellation email. And every channel you launch, every store you turn into a fulfillment node, and every delivery promise you make at checkout multiplies the numbers behind a single purchase.
The Cost of Getting it Wrong.
Yet most organizations still sell on inventory data built for a simpler network.
Stale by Design
Overnight feeds and periodic syncs mean every count is wrong the moment a shopper, a store associate, or a customer service rep looks at it.
One Number per Channel
eCommerce, POS, the B2B portal, and the marketplace each sell against their own count, so you oversell and undersell the same item at the same time.
Blind at the Store and Branch
Store-level counts can't be trusted, so BOPIS promises break, ship-from-store underdelivers, and branch pick-up stays a guess.
Blind to What's Coming
Future inbound purchase orders never reach the selling channels, so pre-orders, backorders, and made-to-order sales are run from spreadsheets.
KIBO: Real-Time Inventory Built Into the Platform.
Overnight feeds, one count per channel, inbound no one can see: every pain traces back to a single root cause: inventory data with no single source of truth. KIBO's Real-Time Inventory Service is the answer. One record per product and location, updated the instant stock moves, with event-driven counts and availability every channel reads from. It all ships out of the box, and what follows is the proof.
A fashion retailer's product page shows "Only 5 left in Size Medium" and enables Add to Cart only for in-stock variants. When the last unit sells, the search page hides the item within moments, not by the next morning.
Real-Time Inventory Service (RIS)
A dedicated, highly performant service that processes and delivers availability data to the storefront:
- Real-time in-stock and out-of-stock status on search and category pages
- Near real-time quantities on product pages (within about 15 minutes)
- Urgency messaging and cart checks
- Location-specific availability for BOPIS and ship-from-store
- Available on every KIBO implementation type, including Commerce-only and Order Management-only
- Enabled by default at launch
Unified Inventory Source of Truth
One aggregate record at the UPC-and-location level:
- Across warehouses, distribution centers, stores, and supplier nodes
- Carrying On Hand, Allocated, Available, Safety Stock, Excess thresholds, and future incoming inventory
- Every selling and fulfillment decision reads from the same number instead of a channel-by-channel guess
A retailer with 3 DCs and 60 stores stops arguing about whose count is right. Every channel, from the storefront to the B2B portal, sells against the same UPC-location record, with safety stock held back automatically.
An electronics retailer knows 5,000 units of a new console arrive at the DC in six weeks. It takes pre-orders from day one and captures the revenue weeks before the product lands. When the PO slips past the date limit, affected shipments are reassigned automatically instead of queueing up cancellations.
Future Inventory & ATP Look-Ahead
Sell against confirmed inbound purchase orders, not just what is on the shelf.
- Available to Promise (ATP) combines current Available quantity with Future Inventory inside a configurable look-ahead window (the Future Date Limit, set in days, weeks, or months)
- Current stock is prioritized first, then the earliest dated inbound records
- When a future date moves beyond the limit, shipments are reassigned automatically
- The same data feeds Order Promising with delivery dates you can stand behind
Granular Inventory Attributes
Track inventory below the UPC-and-location level by SKU, Lot Code, Date, Serial Number, and Condition.
- Allocation can be configured to draw from the earliest dated stock first after a location is assigned
- Condition and expiration rules can exclude damaged or expired units from Available counts so they are never promised to a shopper
A distributor of chemical components allocates a 50-unit order from Lot Code A because it expires 30 days sooner than Lot Code B, cutting write-downs from expired stock while the storefront count stays accurate.
An industrial distributor flags aging stock at one branch with a do-not-replenish attribute. The storefront keeps selling it down while replenishment and routing treat that branch differently, all from the same record.
Extensible Inventory Attributes
Define custom metadata at the product-location level beyond the standard granular fields:
- Do-not-replenish flags, season codes, rank, or any operational marker your business needs
- Attributes are set through the same APIs and imports that update inventory
- Attributes can be exposed to order routing filters so fulfillment logic runs on the data that matters to you
Supply & Demand Position Dashboard
Supply Demand views under Supply > Inventory compare, for any set of products and locations in one real-time view:
- Total supply (on hand plus future incoming, with a 90-day default window)
- Total demand and net position
- Drill down into the shipments and supply data behind the numbers
- Color-coded stock status for In Stock, Low Stock, Out of Stock, Excess, and Infinite records
On Monday morning, a merchandising lead sees a negative net position on next week's promoted hero item, drills into the future supply data, and rebalances the campaign before the spend goes out, not after the cancellations come in.
A furniture brand sells made-to-order sofas and digital design services alongside stocked items. The made-to-order and digital records display infinite (∞) and never block checkout, while every stocked item still sells against real counts.
Infinite Inventory Flags
The infinity inventory flag overrides stock limits on any inventory record, so digital goods, pre-orders, and made-to-order items sell without a count to defend.
- Records display as infinite (∞) and are excluded from normal stock-status logic, so they never appear out of stock
- The flag can be applied at the record, segmentation, granular, or future inventory level
Inventory Segmentation
Partition physical stock at a location with custom tags.
- Reserve it by percentage or discrete quantity for a channel, customer group, or fulfillment type
- When a segment is depleted, defined after-actions decide what happens next, instead of letting general demand quietly drain the pool you meant to protect
A marketplace operator reserves 20% of a hero product for a VIP promotion. General marketplace demand can sell the rest, but the VIP allocation holds until the promotion ends.
Combine inventory and visibility controls to compound inventory precision.
Reserve a slice of stock for your VIP channel, promise it against confirmed inbound, and let RIS display the live count on the product page. The rules are defined by your business, not your platform.
Leading Companies Trust KIBO.
Sell With Confidence. Not With Fingers Crossed.
See how KIBO's Real-Time Inventory Service gives every channel the same accurate count: fewer cancellations, fewer missed sales, and inventory data your whole business can act on.