Hold the Stock and Show the Delivery Date Before the Buyer Pays
KIBO holds cart inventory while buyers check out, shows estimated delivery dates before payment, and handles split payments, PO credit checks, and shipping to multiple locations.
Most Carts Never Become Orders.
Slow delivery estimates, long checkout forms, and stock that runs out mid-checkout all give buyers a reason to leave.
The Cost of Getting it Wrong.
Checkout Has to Be Fast for Shoppers and Exact for Business Buyers.
Unprotected Cart Inventory
Stock isn't held during checkout, so another buyer can take the last unit while the first is still typing payment details.
Opaque Delivery Estimates
Checkout shows a generic “3 to 5 business days” instead of a date calculated for the buyer's location.
Single-Destination Bottlenecks
Sending items to different locations, or mixing store pickup with shipping, means placing separate orders.
No B2B Payment Options
There is no purchase order field, credit limit check, or Net payment terms for commercial buyers.
Cart and Checkout Capabilities.
From the first item added to the cart to the order handed off for fulfillment.
A shopper adds a limited-stock product to their cart, and KIBO soft-holds it for 15 minutes by default. While the shopper fills in address and payment details, no one else can buy that unit. If they leave, the hold is released.
Real-Time Cart Inventory Soft-Holds & Reservation
Stock stays held for the buyer while they check out, so the last unit doesn't sell out from under them.
- Reservation soft-holds cart inventory during checkout, from add-to-cart through order placement
- The hold time is set per site and defaults to 15 minutes
- Reserve-in-cart is enabled per product, for example on low-stock items and new releases
- Prevents overselling and unexpected out-of-stock cancellations during high-demand traffic
- A completed checkout commits the hold, and an abandoned cart releases it
Pre-Purchase Delivery Promising & EDD Calculation
Buyers see an estimated delivery date for their address before they pay.
- Pre-purchase routing checks and an Estimated Delivery Date (EDD) suggestion API
- Evaluates location capacity, average hours to fulfill, carrier transit times, and future inventory (ATP)
- Dates are calculated for the shopper's address and the selected fulfillment method
- The date can show on the product page, in the cart, and at checkout
- Returns an order cutoff time for meeting the date
A buyer enters their postal code at checkout. KIBO evaluates nearby fulfillment center capacity and transit times and shows “Estimated delivery: Thursday, Oct 22” before the order is submitted.
A commercial account manager checks out a $15,000 order. KIBO confirms the account has the credit available, the manager applies $3,000 in promotional credit, and the remaining $12,000 goes on the account's PO with Net 30 terms.
Multi-Tender Payment Execution & B2B PO Credit Checks
Buyers split a payment across several tenders, including a PO checked against the account's credit limit.
- Split payment tenders: credit cards, PayPal, Apple Pay, Google Pay, gift cards, store credit, and B2B purchase orders
- Apple Pay and Google Pay are added through KIBO's Payment Extensibility
- PO checkout includes real-time account credit limit checks
- Net payment terms are set per account
- Orders above an account's spend threshold wait for manager approval
Multi-Ship-To Line Splitting & Mixed Fulfillment Checkout
One checkout can send items to different addresses or mix direct shipping with store pickup.
- Buyers assign different shipping addresses to individual line items
- Direct-ship items can be combined with Buy Online Pickup In Store (BOPIS) in the same checkout
- Shoppers or CSRs can build these multi-destination orders
A corporate buyer purchases 10 laptops. Eight ship to four regional offices, two to each, and the remaining two are picked up at a local retail branch, all in one checkout.
During checkout, KIBO passes transaction attributes to a fraud engine. Low-risk orders go through, and high-risk transactions are flagged for CSR review before funds are captured.
Pre-Authorization Fraud Screening Integration
Risky orders are caught before payment is authorized, and low-risk ones go through.
- Integrates third-party fraud detection applications into the checkout pipeline before payment authorization
- Evaluates transaction risk scores
- Automates hold or review actions
- Connects through KIBO's API Extensions at key checkout operations
Pre-Purchase Inventory Routing Checks & Rate Optimization
KIBO checks whether a delivery or pickup option can actually be fulfilled while the cart is being built.
- Invokes intelligent routing logic during cart evaluation
- Confirms in real time whether a delivery or pickup option is viable from available warehouses or store locations
- Optimizes shipping costs and delivery speed
As a buyer adds items to their cart, KIBO's pre-purchase check verifies that a single regional distribution center can fulfill every line item, so the order ships together and avoids split shipping fees.
A merchant reviews the abandonment table, sees where buyers drop off at the payment step, and enables express checkout to reduce friction.
Cart & Checkout Conversion Analytics
Merchants see where buyers drop out of the checkout funnel and what it costs.
- Dashboards track checkout funnel abandonment rates, abandoned cart counts, and lost revenue
- Filterable reports with scheduled exports
- Built on KIBO reporting, with out-of-the-box reports and customizable dashboards
- Friction points show up across order capture flows
Conversational Cart & Checkout
Buyers and CSRs can build carts and start checkout in plain language.
- Conversational AI shopping agent for building carts, checking inventory, and starting checkout
- CSR cart takeover
- The agent works through KIBO's existing cart and checkout capabilities
- Simplifies multi-line order building
- An AI assistant can handle programmatic orders for B2B buyers
A buyer uses chat to build a multi-line cart and start checkout, while an AI assistant handles programmatic orders for B2B buyers.
These controls work together at checkout.
Stock is held while the buyer pays, the delivery date shows before payment, and commercial buyers can pay by PO within their credit limit, all under rules your business sets. Pricing, promotions, tax, fraud, and payment run as plug-in services, so any one can come from KIBO or a third party without changing how the cart works.
Proof Points.
FAQs
See How KIBO Cart & Checkout Fits Your Business Rules
See how KIBO holds stock in the cart, shows estimated delivery dates before payment, and takes card, gift card, and PO payments across B2C and B2B channels.